Access-Statement-19092017

Rye Castle Museum Access Statement

East Street Museum

Wheelchairs

Wheelchairs can enter the Museum via the entrance ramp, our full collection is on one ground floor and there are no steps.

Accessible Toilets

There are NO toilets at RCM East Street. The nearest public toilets are in the Gun Garden. To reach the accessible toilet make your way to the Ypres Tower then use the ramp outside, turn left onto the path for level access. Then turn right into the Gun Garden. The accessible toilet is straight in front of you. You will need a RADAR key to unlock the door.

Guide Dogs

Guide dogs are permitted in all areas of the Museum.

Emergency Evacuation

If you have particular needs in the event of an emergency evacuation, please inform the Information desk on arrival and we will ensure adequate care is taken to meet your evacuation needs.

Seating

Seating is available in both the Museum and in the garden of the Museum.
The Information Desk is always more than happy to answer any of your questions about the collection and to provide extra information upon request.

YPRES TOWER

The Ypres Tower is a Scheduled Ancient Monument. It therefore has uneven floors, low doorways, uneven steps and no lift this makes it a difficult attraction for our visitors with accessibility needs. The Women’s Tower is situated in the garden, to access it visitors would need to go down a flight of steep steps.

Wheelchairs

Access for wheelchairs is limited to the ground floor, however wheelchairs are able to enter the ground floor of the Museum via the entrance ramp. Visitors with mobility problems, who are unable to enjoy the whole museum are invited to watch a video of the rest of the museum and its collection.

Accessible Toilet

There are NO toilets in the Ypres Tower, however there are public toilets in the Gun Garden nearby. To reach the accessible toilet, first of all use the ramp outside the Ypres Tower, then turn left onto the path for level access, finally turn right into the Gun Garden. The accessible toilet is straight in front of you. You will need a RADAR key to unlock the door.

Guide Dogs

Guide dogs are permitted in all areas of the Museum.

Emergency Evacuation

If you have particular needs in the event of an emergency evacuation please inform the Information desk on arrival.

Seating

Seating is available in the garden of the Museum and outside the museum in the Gun Garden.
The Information Desk are always happy to answer any questions about the collection and to provide extra information when requested.

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